Akeeba Backup for Joomla!

Sunday, 10 June 2012 11:10 CDT

user23707

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.4)
PHP version: (5.3)
MySQL version: (5.1)
Host: (optional, but it helps us help you)
Akeeba Backup version: (3.5.1)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I pucrchase the akeeba backup Pro, but my server is in Plesk version 10.4, ho too create a backup?

I test all options in manuals and pots , but dosen't result.

Please helpp i need automated backup

Sunday, 10 June 2012 11:18 CDT

nicholas

You will first have to request the following information from your host:
1. Instructions on setting up a CRON job, provided that you know the command line to use. Normally you can find this information in Plesk's documentation. Unfortunately, we are neither the authors of Plesk nor your host so we can not provide you this information. If unsure, ask your host.
2. The full path to the PHP CLI (not CGI) binary. This is something which is dependent on your host. Since we are not your host, we don't know how your host's server is set up, therefore we can not provide you with this information.
3. The full filesystem path to your site's httpdocs directory, it's something like /home/myuser/httpdocs. Again, this is completely dependent on how your host has set up their server and, of course, we can't provide this information.

Then you can come back here and tell us what are the settings for #2 and #3 as communicated to you by your host. We will construct and give you the exact CRON command line you have to use. Then you will follow your host's instruction from item #1 to set up the CRON job on your site using the command-line we've given you.

If this all sounds like too much work, you can always use the third-party webcron.org service to set up scheduled backups. The downside is that it's not free. However, scheduling daily backups with webcron.org costs about $2 (two US dollars) per site per year. We have instructions in our documentation. If you want to follow this route and get stuck somewhere just tell us where you got stuck and we'll help you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 10 June 2012 11:25 CDT

user23707

I think 2 options, but i send a question to the my Host provider.

Oher question , for create a cron in webcron.org how too put in URL???

or how too config in webcron for Akkeba Pro?

thx Nicholas

Sunday, 10 June 2012 11:28 CDT

nicholas

If you want to use webcron.org you have to follow the instructions in our documentation. On that page look for the "Using webcron.org to automate your backups" header. I have written the step-by-step instructions, including what you have to put in each and every field of webcron.org :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 10 June 2012 12:20 CDT

user23707

Thx i partial solved with webcron, but i need use the cron of server.

Other question is posible send automaclly the jpa to the FTP remote??

Sunday, 10 June 2012 16:19 CDT

nicholas

When you get the necessary information from your host and give it to me I can help you create a proper CRON job :)

Regarding your other question, yes it is. You have to use the "Upload to Remote FTP" data processing option. You can find setup information –where else?– in the documentation :) Tip: you can always click on the Help button on the top right of the Configuration page to open the documentation page on this site inside a new popup window. It helps a bunch when setting up your backup.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 19 June 2012 09:41 CDT

user23707

My host i ntice what the problwm is the the akeeba, i publish the error, any idea???

PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib64/php/modules/sqlite.so' - /usr/lib64/php/modules/sqlite.so: cannot open shared object file: No such file or directory in Unknown on line 0
PHP Warning: Directive 'safe_mode' is deprecated in PHP 5.3 and greater in Unknown on line 0
Akeeba Backup Alternate CRON Helper Script version 3.5.1 (2012-05-25)
Copyright (C) 2010-2011 Nicholas K. Dionysopoulos
-------------------------------------------------------------------------------
Akeeba Backup is Free Software, distributed under the terms of the GNU General
Public License version 3 or, at your option, any later version.
This program comes with ABSOLUTELY NO WARRANTY as per sections 15 & 16 of the
license. See http://www.gnu.org/licenses/gpl-3.0.html for details.
-------------------------------------------------------------------------------
You are using PHP's Safe Mode; you may get a timeout error

Site paths determined by this script:
JPATH_BASE : /var/www/vhosts/doamin.com/httpdocs/cli/../
JPATH_ADMINISTRATOR : /var/www/vhosts/domain.com/httpdocs/cli/..//administrator

Starting a new backup with the following parameters:
Profile ID : 1
Backup Method : curl

[2012-06-19 15:05:02] Beginning backing up
[2012-06-19 15:05:15] Backup progress signal received
[2012-06-19 15:05:32] Backup progress signal received
[2012-06-19 15:05:50] Backup progress signal received
[2012-06-19 15:05:57] Backup progress signal received
[2012-06-19 15:06:15] Backup progress signal received
[2012-06-19 15:06:31] Backup progress signal received
[2012-06-19 15:06:50] Backup progress signal received
[2012-06-19 15:07:05] Backup progress signal received
[2012-06-19 15:07:14] Backup progress signal received
[2012-06-19 15:07:29] Backup progress signal received
[2012-06-19 15:07:47] Backup progress signal received
[2012-06-19 15:08:06] Backup progress signal received
[2012-06-19 15:08:24] Backup progress signal received
[2012-06-19 15:08:38] Backup progress signal received
[2012-06-19 15:08:55] Backup progress signal received
[2012-06-19 15:09:09] Backup progress signal received
[2012-06-19 15:09:25] Backup progress signal received
[2012-06-19 15:09:42] Backup progress signal received
[2012-06-19 15:10:03] Backup progress signal received
[2012-06-19 15:10:18] Backup progress signal received
[2012-06-19 15:10:33] Backup progress signal received
[2012-06-19 15:10:51] Backup progress signal received
[2012-06-19 15:11:02] Backup progress signal received
[2012-06-19 15:11:13] Backup progress signal received
[2012-06-19 15:11:19] Backup progress signal received
[2012-06-19 15:11:40] Backup progress signal received
[2012-06-19 15:11:49] Backup progress signal received
[2012-06-19 15:11:57] Backup progress signal received
[2012-06-19 15:12:09] Backup progress signal received
[2012-06-19 15:12:23] Backup progress signal received
[2012-06-19 15:12:39] Backup progress signal received
[2012-06-19 15:12:59] Backup progress signal received
[2012-06-19 15:13:20] Backup progress signal received
[2012-06-19 15:13:29] No message received

Tuesday, 19 June 2012 09:42 CDT

nicholas

Please ZIP and attach the backup log file for the "Front-end" origin so that I can help you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 19 June 2012 10:21 CDT

user23707

how too the backup log file??

Tuesday, 19 June 2012 10:23 CDT

nicholas

Go to the back-end of your site, Components, Akeeba Backup, View Log. There's a drop-down. Select "Front-end". In the next page, click the "Download log file" link. It downloads a .txt file. Put it in a ZIP archive (not 7Z, RAR or anything else) and attach it to your next post.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 19 June 2012 13:16 CDT

user23707

I upload the log zip

Tuesday, 19 June 2012 14:56 CDT

nicholas

OK, let's try these settings in Akeeba Backup Configuration:

- Minimum execution time: 1 second
- Maximum execution time: 5 seconds
- Runtime bias: 75%

If this fails again, please ZIP and attach the new backup log file.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 19 July 2012 18:00 CDT

System Task

system

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