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Akeeba Backup for Joomla!

#13321 Error in Akeeba Control Panel about FTP /Permissions

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 20 August 2012 07:22 CDT

Monday, 20 August 2012 07:11 CDT

user67211
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5
PHP version: 5.2
MySQL version: (Latest)
Host: FastHost
Akeeba Backup version: (Latest)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hi,

I am getting the error below and shown in the attached screenshot, I have changed the permissions on the folder and file to the required 755 / 644 and enabled and checked the FTP to the host works and is enabled, I have read all the documents I can but still can get this working.

Kind Regards
Joolz


Quote ----
Akeeba Backup could not determine the permissions of the media/com_akeeba directory.
Please do one of the following:
1.Activate Joomla!'s FTP mode in Global Configuration
2.Change the permissions of the


Monday, 20 August 2012 07:22 CDT

nicholas
This is a bug. Some servers report the permissions in a very strange way. Folders are reported as having 04755 permissions instead of 0755 and files are reported as having 0100644 permissions instead of 0644. This caused the permissions change code to run. Due to a typo in the code it would always report a failure and the warning box was shown. The funny thing is that this code is there since the early days of Akeeba Backup 3.2. Due to a different bug, the warning was never shown even when it should. After fixing some display issues in Akeeba Backup 3.6 the warning box would now get displayed. I was only able to debug it when someone offered me access to an affected server. All my servers seem to be reporting the permissions as 0755 and 0644, never triggering the bug.

I'm now working on Joomla! 3.0 compatibility. When I'm finished with that I will release a new version of Akeeba Backup. Till then anyone who is affected can ignore this warning message.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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