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Akeeba Backup for Joomla!

#14624 can't install akeeba backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 10 January 2013 04:33 CST

Thursday, 10 January 2013 04:04 CST

user62814

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting - about instalation
Have I searched the tickets before posting? yes
Have I read the documentation before posting - about instalation
Joomla! version: (2.5.8)
PHP version: (unknown)
MySQL version: (unknown)
Host: (bluehost)
Akeeba Backup version: (3.6.12)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

i can't install akeeba backup 3.6.12 qnd tried 3.6.11.

i get the error:

There was an error uploading this file to the server.

i manage to install other extensions so i don't thonk its an ftp problem.

i have warning, php temporary directory is not set, but in my configuration.php a directory is set.

what to do else ?

thanks

Thursday, 10 January 2013 04:33 CST

nicholas

This is a server issue. Most likely your server is configured with a very small limit for uploading files. Since Akeeba Backup is a big package you have to use the manual installation as explained in our User's Guide: https://www.akeebabackup.com/documentation/akeeba-backup-documentation/installation-updates-upgrades.html#installation-manual

Nicholas K. Dionysopoulos

Lead Developer and Director

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