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Akeeba Backup for Joomla!

#14665 Restore process stops (even with eXtract wizard)

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 14 January 2013 09:18 CST

Monday, 14 January 2013 07:34 CST

user37338

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes, manual restore, but only applies to J15
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? (using Akeeba since day1)
Joomla! version: 2.5
PHP version: (unknown)
MySQL version: (unknown)
Host: (Plesk, XAMPP)
Akeeba Backup version: (Latest)

EXTREMELY IMPORTANT: (who shall I email link to?)

Description of my issue: While trying to restore my site (500MB, 30MB DB), it stops with an error message at around 80%.

 

I have tried extracting with eXtract wizard without success, "corrupted" file message.

Database is extracted in the sql folder, split in 98 pieces (how to recompose).

Is there a way to use kickstart with optional restore as I can clearly see that I did the backup without excluding my old website's "_ARCHIVE" folder which is exactly where the files stop (probably due to directory temp names length).

 

Any help is greatly appreciated.

Thx.

Monday, 14 January 2013 07:42 CST

nicholas

Database is extracted in the sql folder, split in 98 pieces (how to recompose).

Even if your backup is not extracted in full, you can still restore your database. Actually, you only need the contents of the installation directory to do that and these are already extracted. Upload it to your site and access http://www.example.com/installation/index.php where http://www.example.com is the URL to the root of your site. This will allow you to restore your database.

Is there a way to use kickstart with optional restore as I can clearly see that I did the backup without excluding my old website's "_ARCHIVE" folder which is exactly where the files stop (probably due to directory temp names length).

You can try enabling the "Ignore most errors" option. Moreover, you can try creating a directory with a short name, e.g. c:\0, and try extracting the archive there. If you still get an error that the archive is corrupted then your real issue is that the archive is corrupted and you can't do nothing about it (except re-downlading it using FTP in Binary transfer mode if this is still an option).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 14 January 2013 08:23 CST

user37338

Excellent, all worked perfectly.

Thanks a lot for your  great support!

Monday, 14 January 2013 09:18 CST

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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