Support

Akeeba Backup for Joomla!

#14714 Site Transfer Wizard fails of file transfer on randon file

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Sunday, 20 January 2013 14:31 CST

fusionfxdesign


Description of my issue:

Β 

Using Site Transfer wizard - will fail on transfer - random file - I've done this 7 time and it has failed on different file every time.

Β 

argh

nicholas
Akeeba Staff
Manager

It looks like the remote FTP server misunderstands the site transfer (which closes and reopens the FTP connection between backup step breaks which are necessary to avoid PHP timeouts) as a denial of service attack and refuses to open a connection. Simply put, this means that you can't use the Site Transfer Wizard against that server. But you can use a regular backup and one of the following workarounds:

  • Take a regular backup, download it, upload it to the new server. Use Kickstart to restore the site on the new server.
  • Take a regular backup using a Part Size for Split Archives around 5-10Mb and using the Data Processing option "Upload to Remote FTP". Use Kickstart to restore the site on the new server.
  • Take a regular backup, uploading it to Amazon S3. Upload Kickstart Professional on the new site. Use it to import the backup from S3 and restore it on the new server.

Remember that Akeeba Backup Installer (the restoration script included in every backup) doesn't care if you are restoring to the same or a different server.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

fusionfxdesign

Thanks - I ended up ftpp'ing the backup archive to the new client server and used kickstart.

Β 

Gotta say I really love Akeeba.Β  Great work

nicholas
Akeeba Staff
Manager

You're welcome and thank you for the kind words!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!