Support

Akeeba Backup for Joomla!

#14717 Can't find post processing options

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Tuesday, 19 February 2013 18:00 CST

Sunday, 20 January 2013 07:23 CST

user71917

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (1.5.26)
PHP version: (5.3.3-7+squeeze14)
MySQL version: (5.1.66)
Host: (optional, but it helps us help you)
Akeeba Backup version: (3.4.2 pro)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I Installed Akeeba 3.4.3 Pro in  a 1.5.26 Joomla site and I would like to configure postprocessing options. However I can't find these options (ftp, dropbox, etc) in the profile settings screen.

I do see and use these settings in a Joomla 2.5 site with Akeeba 3.6 so I know where to look for.

Reading through the other related tickets I see the postprocessing options should be available in this version but why don't I see them?

 

Thanks,

Sunday, 20 January 2013 07:34 CST

nicholas

It looks like you accidentally installed the Core version instead of the Professional one. If you do have installed the Professional version, please try installing it again.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 20 January 2013 08:05 CST

user71917

I disabled the system restore plugin. Uninstalled Akeeba backup and reinstalled version 3.4.3.

And now it works again. Thanks.

Sunday, 20 January 2013 10:03 CST

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 19 February 2013 18:00 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!