Akeeba Backup for Joomla!

Monday, 21 January 2013 07:54 CST

user71974

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Not ALL of them ;)
Have I searched the tickets before posting? yes

Have I read the documentation before posting (which pages?)? yes

Joomla! version: (2.5.8)
PHP version: (5.3.17)
MySQL version: (5.0.67)

Host: (b-smarthosting.net)

Akeeba Backup version: (latest)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I've tried several different settings, but backup keeps failing in different stages of the files (database seems to back up fine)

I tried both Zipp and JPA

appart form that I tested with some different setting that i read in other tickets:

I started with the one the wizzard recomendend (I forgot the exact setting), and

1.00, 7.00, 50

5.00, 3.00, 50

I hope you will be able to help me out.

Hein

Monday, 21 January 2013 09:32 CST

nicholas

Are you sure about your settings? I see something different going on. The last backup step is a little over 10 seconds. If you have minimum 5, maximum 3 and runtime bias 50 it should have lasted 1.5 to 2.5 seconds, not 10. Maybe you're changing the configuration on a different backup profile?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 21 January 2013 10:09 CST

user71974

Thanks for your reply,

The log I added was not the one in which the settings were 5, 3, 50

I'm not sure what u mean by changing the configuration in a different back up profile. The only profile I can select is the default back up profile. I assumed the changes I made were in this profile, but please correct me if I am wrong.

I added the '5, 3, 50' log

Monday, 21 January 2013 10:19 CST

nicholas

OK, I thought you had sent me the log with the 5/3/50 settings. Yes, the one you sent me is definitely the correct one :)

The first thing that I suspect is running out of disk space. Please check that if you haven't done so already.

If this doesn't help, try setting the Part size for split archives to 2Mb. If that works try increasing it until you see the backup failing. This will allow you to find the maximum part size you can use. In this case you should also try increasing the maximum execution time and lowering the minimum execution time trying to find the fastest backup setting your server supports.

Based on your testing I can rule out running out of PHP memory, your backup timing out or hitting a CPU usage limit. If any of the above happened using the 5/3/50 settings would work around it. If you still have an issue please try using the JPA archive format. It's much more performant and uses much less memory and CPU time.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 21 January 2013 11:46 CST

user71974

You solved the problem.

I have enough disk space so I think the winning suggestion was decreasing the part size for split archives.

I will try to do another back up tomorrow to exclude the possibility of just being lucky...

Thanks!

Monday, 21 January 2013 11:52 CST

nicholas

You're welcome :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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