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Akeeba Backup for Joomla!

#14891 Jquery

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 07 February 2013 02:20 CST

user66597

Hello

I also get this error

Could you tell me waht is this about, I am very cocenred

Regards

sadegh

ERROR

jQuery and/or jQuery UI have not been loaded. This usually means that you have to change the permissions of media/com_akeeba and all of its contents to a least 0644.

If you do not do that, the component will not work.

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

nicholas
Akeeba Staff
Manager
As the message tells you it can't load its Javascript files. Did you try doing what the message tells you to do?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user66597

Hi

No, this was the first time this has happened, would you be able to tell me how can I do this

Last time, when I was updating, somethin like this occured, at the end I was forced ro uninstall and reinstall all, I did what the error message was suggesting, no luck,

 

shall I uninstall and reinstaill  or there are simpler ways

 

Regards

sadegh

nicholas
Akeeba Staff
Manager
You can change the permissions of the folders and files using FTP.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user66597

Good morning

I gor and email, usual update warning 

When I tried to update I got a warning message

I have attched screenshot

 

Could you confrim if this is safe or not or shall we wait

 

Kind regards

Sadegh 

nicholas
Akeeba Staff
Manager

You have enabled an option you shouldn't have enabled. Go to Akeeba Backup, click on the Component Parameters icon, the Live Update tab and set "Update to testing releases" to No. Click on Save & Close. Now click on the UPDATE FOUND icon and in the new page click on Refresh update information.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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