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Akeeba Backup for Joomla!

#15124 Fatal Error with No Number Extension after restore

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 25 February 2013 10:32 CST

Friday, 22 February 2013 12:48 CST

biopgoo

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes, fatal error
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown) Latest
PHP version: (unknown) 5.3.X
MySQL version: (unknown) 51.x
Host: (optional, but it helps us help you) http://dos.auler.es
Akeeba Backup version: (unknown) 3.6.12 (2013-01-04)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

 

Restoring a recent backup downloaded from S3 the No Number Extensions give a Fatal Error both in front as in back end. I used kickstart 3.6.0(Stable)

I wanted to make a copy of a base joomla installtion


Warning: require_once(__DIR__/functions.php) [function.require-once]: failed to open stream: No such file or directory in /home/user/public_html/plugins/system/nnframework/helpers/assignments.php on line 16

Fatal error: require_once() [function.require]: Failed opening required '__DIR__/functions.php' (include_path='/home/dosauler/public_html/plugins/system/shlib/shl_packages//ZendFramework-1.11.7-minimal/library:.:/usr/lib/php:/usr/local/lib/php') in /home/user/public_html/plugins/system/nnframework/helpers/assignments.php on line 16

Friday, 22 February 2013 13:56 CST

nicholas

The error message you get means that your server is using PHP 5.2 or earlier, not PHP 5.3 as you wrote in your ticket. Most likely your host offers multiple versions of PHP and the default one is PHP 5.2. You have to ask your host about the proper way to have PHP 5.3 enabled by default on your site. This usually is either some lines in your site's .htaccess file, a configuration switch in your hosting control panel or something that your host can do if you ask them. Basically, you have to ask your host to enabled PHP 5.3 by default. I can't do it for you or help you in any other way. Only your host can do that.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 25 February 2013 10:30 CST

biopgoo

I am amazed. The server where I made the backup is 5.3.x but in the Cpanel of the destination server I saw indeed that the PHP version was 5.2  I hacked .htaccess and everything works correctly.

Thanks

Monday, 25 February 2013 10:32 CST

nicholas

Things like that happen frequently. Most hosts advertise the maximum or recommended PHP version instaleld, not the one used by default ;)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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