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Akeeba Backup for Joomla!

#15170 Backup Continuously Failing

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 26 February 2013 06:27 CST

Monday, 25 February 2013 18:15 CST

user45373

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.4
PHP version: 5.2.15
MySQL version: 5.1.66cll
Host: (optional, but it helps us help you)
Akeeba Backup version: Pro 3.5.2

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: Over a long time the backup on the site fails often. Lately it has failed each day. The previous tech who was looking after the site has not been able to get the backup running successfully. I am now turning to Akeeba to help fix this. I have followed the documentation, including running the Wizard, changing things such as the Split Archives and Executing Time. My last attempt was to run the Wizard to see if that would help. However the backup still fails. 

Attached is the latest log file from a backup I have just tried to run manually.

Thanks in advance.

 

Tuesday, 26 February 2013 02:49 CST

nicholas

Please try the following settings:

  • Minimum execution time: 0.5 seconds
  • Maximum execution time: 5 seconds
  • Runtime bias: 75%

If this doesn't work please ZIP and attach the new backup log file.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 26 February 2013 05:24 CST

user45373

Hi Nicholas and thank you for your prompt response.

I have changed the settings as you described above and still no luck. Have attached the zip file for you.

 

Cheers

Tuesday, 26 February 2013 06:27 CST

nicholas

Your versions of PHP, Joomla! and Akeeba Backup are not supported. I believe you are bitten by a bug in the very old Akeeba Backup version you're using. At least try updating Joomla! to 2.5.6 and Akeeba Backup to 3.6.12 Professional, try taking a new backup and if it doesn't work send me the new log. I can't provide support when I know that there's a good chance that the issue is caused by a bug I have fixed months ago.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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