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Akeeba Backup for Joomla!

#15178 Email link not working

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by nicholas on Tuesday, 26 February 2013 03:43 CST

ianhen

On your email - UPDATE MESSAGE - the link you provide is not working...

 

Your link is - https://www.akeebabackup.com/update-email-information  

 

I did not appreciate your curt replay to my previous Ticket! if it was that simple, I would have spotted the fix!

 

I still cannot see how to stop the emails going to an Unregistered Site User. The user ahs been deleted for some time. I see in the Plugin that there is a field for the Su[per User's Email address (which was empty) and put in my address. let's hope that works.

 

Thanks

Ian

Ian

nicholas
Akeeba Staff
Manager

Please read https://www.akeebabackup.com/documentation/troubleshooter/akeeba-backup-and-co.html#abupgradeemails

I really don't understand why the link in the email appeared broken. I just retried it and it led me to that page? I assume it had to do with caching. For good measure, I disabled caching on the site. If you don't mind, you can retry clicking on that link in the email. It should redirect you to the page I pasted in this reply.

Please note that there is absolutely no mailing list. It's more than likely that you have a dev or forgotten site somewhere which is trying to send out that email. You wouldn't be the first person to have that issue. A month ago I had a similar case. After some hunting, we figured out that the client had transferred his site to a new host, but the site on the old host wasn't removed or deactivated.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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