Support

Akeeba Backup for Joomla!

#15196 Error when i updated akeeba

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Wednesday, 27 February 2013 14:59 CST

khadley

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: Joomla! 2.5.4
PHP version: 5.3.14
MySQL version: (unknown)
Host: godaddy
Akeeba Backup version: (not sure it's giving an error)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it. Not sure what this is?

Description of my issue:

Hi, I updated my akeeba (via the admin panel) and got the following error

Fatal error: Class 'JControllerLegacy' not found in /home/content/58/10171958/html/libraries/fof/controller/controller.php on line 22

I get it when i try to access akeeba, but the rest of the site and admin seems fine.

nicholas
Akeeba Staff
Manager

Please search the other similar threads. Quick solution: upgrade to 3.7.1

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

khadley

Hi, I don't have system-system restore points on my computer, i uninstalled akeeba back up and then tried to re-install the 3.7.1. Same issue.

There are two akeeba compontents that i can't seem to get rid of when i un-install. Akeeba Backup Lazy Scheduling and Akeeba Backup Notification Module. I get errors when i try. I can't find any akeeba folders etc in my FTP once it's un installed.

any ideas, at this point i don't have akeeba installed and that makes me feel vulnerable with this site as i want to be able to keep it backed up. Should i update my joomla version first?

nicholas
Akeeba Staff
Manager

The files of these extensions don't exist (they are not distributed any more), so there is nothing for Joomla! to remove.

Hm, looking again at your ticket I see that I was wrong. The problem wasn't the Akeeba Backup version, but Joomla!'s version. You need Joomla! 2.5.6 or later to run Akeeba Backup 3.7.0 or later and Admin Tools 2.5.0 or later. Your current version of Joomla! is extremely old, outdated and vulnerable. Please do the following:

  • Remove the libraries/fof directory from your site
  • Remove the media/akeeba_strapper directory from your site
  • Install Akeeba Backup Professional 3.6.12 and Admin Tools 2.4.4
  • Backup your site with Akeeba Backup
  • Upgrade Joomla! to 2.5.9 with Admin Tools
  • Install Akeeba Backup Professional 3.7.1 and Admin Tools 2.5.1

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

khadley

thanks so much for that step by step, i did it and it all worked, joomla and akeeba most current and working

i never knew admin tools was used to keep joomla updated, so learnened something in the process!

nicholas
Akeeba Staff
Manager

You're welcome!

Admin Tools has always offered that feature. It's so good that after Joomla! 1.7 the Joomla! project itself removed their own Joomla! updater and had me port Admin Tools' Joomla! updater to the core. The "Joomla! Update" component you see in Joomla! 2.5 and later was originally written by yours truly and is just a port of an old version of Admin Tools' Joomla! update feature. I just had to make some changes to make it "fit" the rest of the CMS and follow some stricter guidelines set forth by the Joomla! developers. OK, since then Admin Tools has evolved a lot and is still a superior product, but I can still have the bragging rights that I (re)wrote Joomla!'s own updater ;)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!