Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2.5.9
PHP version: 5.3
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:  I do not know what to do - I tried the php.ini show all errors but nothing this site refuses to come back.

Server error The website encountered an error while retrieving {mysite here}.  It may be down for maintenance or configured incorrectly. Here are some suggestions:

• Reload this webpage later.

HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

I would like to know how to remove akeeba complately from a site that is non-functioning.  I'm not sure if it's conflicting with something but nothing I have tried is working and the only thing I did recently is update Akeeba product - 2 or 3 times over the last couple of days - 2.4.4 to 2.5 to 2.5.1 and from 3.6.12 to 3.7.0 to 3.7.1 and now 3.7.2.  I really don't know whats happening but my site is gone!

 

Please help.

Thank you

Thank you - The instrcutions worked perfectly except for one piece... I already had 2.5.9 installed. Obviously something went wrong somewhere, Joomla Bugs as yoi mentioned, but I wasn't on an older version of Joomla.  Eiterh way, I love the products I just hate when something isn't working perfectly!  Yes, Yes, I know none of these things are ever perfectly when dealing with a slew of other extentions and Joomla itself.

 

Thanks