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Akeeba Backup for Joomla!

#15410 JInstaller: :Install: Cannot find XML setup file

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Wednesday, 13 March 2013 15:48 CDT

khadley

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 2.59
PHP version: (unknown) 5.3.21
MySQL version: (unknown)
Host: (optional, but it helps us help you) liquidweb
Akeeba Backup version: (unknown) 3.6.10 (professional)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: I am trying to update my akeeba backup in my admin but get the following errors:

JInstaller: :Install: Cannot find XML setup file
Invalid package type. The update can not proceed.

and then just being taken back to the upgrade page. I am able to backup the site jsut not able to update my akeeba version

nicholas
Akeeba Staff
Manager

Please follow the instructions in https://www.akeebabackup.com/instructions/1435-akeeba-backup-download-id.html Yes, I know that you have probably already entered your Download ID. Please, do follow these instructions down to the last comma and the upgrade will work. If it doesn't work, follow these instructions to the last comma. If you are convinced that following these instructions doesn't help, go back, read them again very carefully and carry out every single one of them. I insist because in exactly 100% (no kidding, no exaggerating) of similar cases the solution is simply following those instructions.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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