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Akeeba Backup for Joomla!

#16013 Can’t export profiles: 500 Layout admin:com_akeeba/profiles/item_json not found

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 09 May 2013 03:32 CDT

trendup
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? https://www.akeebabackup.com/documentation/akeeba-backup-documentation/using-basic-operations.html#profiles-management
Joomla! version: 3.1.1
PHP version: 5.3.24 in fastcgi mode
MySQL version: 5.5
Host: http://www.trendupgraphic.com
Akeeba Backup version: Akeeba Backup Professional 3.7.6

Description of my issue:

I was trying to export profiles management but I got this error:
“An error has occurred.
500 Layout admin:com_akeeba/profiles/item_json not found
Return to Control Panel”

so I tried to delete and reinstall twice Akeeba backup but I get the same error.

[130509 10:14:20] Kettenrad :: Attempting to load from database (backend)
[130509 10:14:20] -- Stored Akeeba Factory (backend) not found - hard reset
[130509 10:14:20]

nicholas
Akeeba Staff
Manager
This is a known issue with the current version. I am going to release a new version which addresses this issue over the weekend.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

trendup
OK, thanks.
Matteo

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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