Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
PHP version: 5.3.13
MySQL version: (unknown)
Host: Winhost
Akeeba Backup version: 3.7.7 (2013-05-11)
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue: Akeeba backup crashes every time I attempt to make a backup of my Joomla site. It has never worked properly since I installed it, although initially it gave a success message saying it had backed up one file. After I tried changing some of the settings as recommended in the troubleshooter articles and other tickets, it stopped giving the success message and now it gives the following message:
Backup Failed
The backup operation has been halted because an error was detected.
The last error message was:
AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
Thanks!
Wes
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
PHP version: 5.3.13
MySQL version: (unknown)
Host: Winhost
Akeeba Backup version: 3.7.7 (2013-05-11)
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue: Akeeba backup crashes every time I attempt to make a backup of my Joomla site. It has never worked properly since I installed it, although initially it gave a success message saying it had backed up one file. After I tried changing some of the settings as recommended in the troubleshooter articles and other tickets, it stopped giving the success message and now it gives the following message:
Backup Failed
The backup operation has been halted because an error was detected.
The last error message was:
AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
Thanks!
Wes
