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Akeeba Backup for Joomla!

#16314 403 when clicking on akeeba backup add-on

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 06 June 2013 17:21 CDT

Thursday, 06 June 2013 14:01 CDT

victorwooten
Mandatory information about my setup:

unfortunately i cant open the system-informations. there is a blank screen :-(

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: actual 2.5.11.
PHP version: (unknown)
MySQL version: (unknown)
Host: bluehost
Akeeba Backup version: 3.7.2.

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I cant open akeeba backup. if i click on it there is an 403 error. "access denied".
Any advice would be great.
Thanks a lot.

Thursday, 06 June 2013 17:21 CDT

nicholas
Please take a look at the instructions in https://www.akeebabackup.com/home/news/55-general/1502-troubleshooting-instructions-for-feb-2013-releases.html

Also note that you should upgrade to the latest version of Akeeba Backup which, at the time of this writing, is 3.7.7.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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