Akeeba Backup for Joomla!

#16386 There was an error uploading this file to the server.

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Akeeba Backup version

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Latest post by nicholas on Thursday, 13 June 2013 02:39 CDT

Wednesday, 12 June 2013 19:05 CDT

schemedia

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 2.5.11
PHP version: 5.3
MySQL version: 5.1
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.5.2 pro

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I am attempting to restore a site from 2.5.4 because it was compromised. I have used the .jpa file and then upgraded the site to 2.5.11 with the core joomla updater. however, after doing that I got a message in Akeeba Backup that my database was corrupt and that I should delete the component and reinstall it. Upon reinstalling it I receive a 403 error (access denied) when trying to access Akeeba Backup. I've tried fixing the permissions with Admin Tools, but still get the same result. if I try to load the newest version of Akeeba Backup, I get an error in the extension manager that says: There was an error uploading this file to the server.

is there anything I can do? my php is 5.3 mysql is MySQL 5.1

thank you in advance
robb

Thursday, 13 June 2013 02:39 CDT

nicholas

The packages of our latest versions of our components are rather big. Since the default maximum upload size on most servers is just 2Mb this may cause an upload error. The best solution is to ask your host to set the following in the server's php.ini:

upload_max_filesize = 10M
post_max_size = 10M

If this is not possible, there's a good chance that the following lines in your .htaccess file may work on most servers:

php_value upload_max_filesize 10M
php_value post_max_size 10M

There is also another alternative, but it won't work on all hosts: installation by URL. Please go to the Download section of our site and select the software and version you want to download. Next to the "Download now" button you will see a link called "DirectLink". Right click on it and select "Copy link address" (the exact phrase depends on the browser, but it should have to do about copying the link or its address / URL / location).

Now go to your site's back-end, Extensions, Extensions Manager and find the Install from URL field. Note: on Joomla! 3.x you have to click on the "Install from URL" tab to see that field. Replace the contents of the "Install URL" field with the contents of your clipboard (the DirectLink URL you copied above) and click on the "Install" button next to this textbox. As long as your server supports installing extensions from URL the installation should go through.

If this still doesn't help you can always follow the manual installation instructions in our troubleshooting documentation.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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