Support

Akeeba Backup for Joomla!

#16651 Crom warning required issue

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 02 July 2013 04:17 CDT

purplechris
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
PHP version: 5.3.26
MySQL version: 5.5.23-55
Host: me
Akeeba Backup version: 3.7.10

Description of my issue:

Hey, just started getting an error on all my crons after the recent update here is the cron and the log

Warning: require_once(/includes/defines.php): failed to open stream: No such file or directory in /home/NAME/public_html/cli/akeeba-backup.php on line 62

Fatal error: require_once(): Failed opening required '/includes/defines.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/NAME/public_html/cli/akeeba-backup.php on line 62

nicholas
Akeeba Staff
Manager
Your PHP CLI version seems to either be too old (PHP 5.2 or earlier) or your server is reporting the wrong path to the CRON script. If your CRON jobs worked before the upgrade to 3.7.10 then your PHP CLI version is too old. Please note that the version of PHP CLI may be different than the one used by your site: they are different binaries. Please ask your host for the path to the PHP 5.3 CLI binary and put that in your CRON job.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

purplechris
perfection

fyi the path for hostgator shared and reseller is now /opt/php53/bin/php not /usr/bin/php-cli

nicholas
Akeeba Staff
Manager
Awesome! I'm glad I could help :)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!