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Akeeba Backup for Joomla!

#16874 Full Backup does not include my Joomla DataBase

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 25 July 2013 02:46 CDT

user77560
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
Apache version 2.2.23
PHP version 5.2.17
MySQL version 5.5.23-55
Architecture x86_64
Operating system linux
Host: (optional, but it helps us help you) HostGator
Akeeba Backup version: Akeeba Backup Professional 3.7.10 (2013-06-29)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Dear Sirs.
I just bought your product today, it is working fine, except for this issue.
Why the full backup option does not include my Mysql DB script. I have to create separate this file.

Note. The process show these messages.
Initializing backup process...
Embedding the installer in the archive...
Backing up databases...
Backing up files...
Finalizing the backup process...

BUT, the Joomla database is not created.

Note. I do not want to use the automatic installer, I want just to create my folders and Joomla Data Base in my .zip file for download them manually to my pc.

Best regards
Luis Cardenas

nicholas
Akeeba Staff
Manager
As you can see in the log file the database is clearly being backed up, timestamps from 01:19:39 to 01:20:02. How did you conclude that it is not included in the backup?! Have you watched our restoration videos? I think you're looking for the wrong thing, in the wrong place, for the wrong reasons.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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