Support

Akeeba Backup for Joomla!

#16932 Odd results from CRON backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by sandstorm871 on Thursday, 01 August 2013 10:26 CDT

sandstorm871
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes - everything on CRON
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes BU & CRON related stuff
Joomla! version: 2.5.11
PHP version: 5.3.27
MySQL version: (unknown)
Host: Siteground Cloud VPS
Akeeba Backup version: 3.7.10

Links to log files;
CLI - http://earls.s3.amazonaws.com/akeeba.cli.log
BAckend- http://earls.s3.amazonaws.com/akeeba.backend.log

Description of my issue:
After meeting the Siteground guys at JAB13 earlier this year I recently moved my site over to there cloud VPS.
Ever since I have had trouble with my akeeba backups moving to Amazon S3.
Sitground have spent ages looking at there settings and testing stuff and are still looking at it now actually, but I wanted to just quiz you on something if that's OK?

I have 1 full backup profile #1 and have checked in database that it is #1
This profile is configured to move the backup to Amazon S3 and does so in 100Mb parts when the backup is created from the backend. & I have modified the Backup name to "Nation-Full-[DATE]-[TIME]"
This works fine

I have a CRON job set up to back up this same (&only) profile.
The CRON job works, but instead of backing up in 100Mb parts, it backs up as one part.
Also the name of the backup changes from "the above" to "site-[HOST]-[DATE]-[TIME]" And this doesnt get transferred to Amazon S3.

Is there anything there that, makes you think we have something set up incorrectly?

I have tried both these CRON settings

/usr/local/bin/php /home/banation/public_html/cli/akeeba-backup.php

/usr/local/bin/php /home/banation/public_html/cli/akeeba-backup.php --profile=1



Thanks in advance,
Andy

sandstorm871
Siteground have solved it with some server tweaks

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!