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Akeeba Backup for Joomla!

#16986 SIte trabsfert error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 06 August 2013 11:22 CDT

Tuesday, 06 August 2013 10:57 CDT

sws
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? YES
Joomla! version: 2.5.14
PHP version: 5.3.24
MySQL version: 5.1.70 cll
Host: phpnet.org --> hostpapa
Akeeba Backup version: 3.7.10

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hi,

I have a problem when I want to transfert my website to another host (CPANEL --> CPANEL)

I always have this error : "FTP directory is not defined correctly" ... but the file 'akeeba_connection_test.png' is created succesfully to the new host and at the right directory ???

Can you help me please ?

Regards

Tuesday, 06 August 2013 11:22 CDT

nicholas
This error is misleading because it can mean two things:
1. The FTP directory is not set up correctly
2. The FTP directory you defined does not correspond to the URL you gave
3. You simply gave the wrong URL

Assuming that the FTP directory you gave corresponds to the public_html directory of your second cPanel account you have to double check the URL. It must lead to the directory where the test image file was uploaded to.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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