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Akeeba Backup for Joomla!

#17378 Backup error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by weiswise on Tuesday, 17 September 2013 04:22 CDT

weiswise
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? YES

Please see attached log file for following
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I have run configuration wizard etc, but when doing backup and its doing the embed archive, it goes up to 20 seconds and then gives an error message. Never experienced this before. I have attached the log but cannot see what issue could be.

Its hosted on 1and1

tampe125
Akeeba Staff
Hello Kasper,

please try these time settings in your configuration profile:
Minimum: 1
Maximum: 7
Bias: 50

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

weiswise
Sorry not fixed - attached new log file.

tampe125
Akeeba Staff
You're trying to backup several joomla installation at once.
Since Akeeba Backup is trying to track down every cross-dependencies, most likely you're running out of RAM.
You should backup only your main site, adding this regex in your Database Exclusion regex:
!/^#__/

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

weiswise
Thanks Davide - it fixed it.

You can close ticket.

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