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Akeeba Backup for Joomla!

#19294 Part 2 is missing (j02)

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
n/a

Latest post by tampe125 on Monday, 24 February 2014 02:51 CST

Sunday, 23 February 2014 23:07 CST

perthcity
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hi there,

I am trying to restore my backups. I have 10parts but it looks like for some reason, the part 2 is missing. Would you know why it would not be backing up this part?

I am getting invalid header when I try to restore the backup using kickstrat 3.8

Thank you.

Monday, 24 February 2014 02:35 CST

tampe125
Hello,

Akeeba Backup creates packages in a sequential way, so there is no way that a part has been "skipped".
Are you sure you downloaded every part from the server?
Are you sure it wasn't deleted?

Can you please try to run a backup again and see if every part exists?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 24 February 2014 02:45 CST

perthcity
Are you sure you downloaded every part from the server?
Yes
Are you sure it wasn't deleted?
Yes
Can you please try to run a backup again and see if every part exists?
I just ran a test and it was due to the dropbox being full..

The problem was my dropbox account has been full and it was not taking backups properly.

But i have been receiving emails saying that the backup is successful (frontend backup is enabled).

Does it fall back and creates the backup on my local server if the dropbox is full?

Monday, 24 February 2014 02:51 CST

tampe125
It depends from your configuration.
Please take a look at this page inside our manual, section Process each part immediately

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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