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Akeeba Backup for Joomla!

#19555 AJAX Loading Error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by nicholas on Wednesday, 12 March 2014 17:58 CDT

Wednesday, 12 March 2014 16:00 CDT

zhappo
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: We received an Ajax Loading Error on six attempts at backing up our site. On the seventh attempt it worked — for some reason. I've attached two logs — the most recent fail and the success. Would you take a look at them at see where there might be a problem?

Thanks.

Wednesday, 12 March 2014 17:58 CDT

nicholas
I would recommend excluding or deleting some very large files I see in your site's root that seem to have nothing to do with your site's operation (they do look like temporary files):
zi0ElmCB
ziEeqqNU
zieSnjIm
They seem to make up more than 90% of your backup's size, they are VERY slow to backup (since they are 270, 780 and 440 Mb respectively) and they are not needed. I would guess that this is why you get frequent backup failures.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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