Support

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

http://unser-oesterreich.at/site-www.unser-oe.at-20140322-002252.jpa

Description of my issue:

I use Akeeba Backup every day, also for move sites from one to another server and/or domain. No problems in past. But now I have problem after restore. So I use now Akeeba Backup Pro, but this don't fix my problem.

Steps:
1) old domain > www.unser-oe.at making backup
2) copy *.jpa to new domain www.unser-oesterreich.at
3) use kickstart 3.8.0 pro to restore on new location, all looks fine, using new database, new ftp account and so on, means: complete new hosting
4) frontpage work, but! no access as user on frontpage, no access to backend, no login is possible :((

I do this 3 times, no result

This is first time I have this problem. I use this methode often to move from e.g. projectserver to productiveserver (e.g. http://zweirad-ossi.td.co.at moved to http://www.zweirad-ossi.at) I don't understand where the problem is.

Info: If you want to check it out please write me a PM, I have to send you the FTP, MySQL and also remove .htaccess use 301 in moment

Best regards from Tyrol - Austria

$live_site is not empty

***snip***
public $live_site = 'http://www.unser-oesterreich.at';
***snip***

now corrected and now the line is:

public $live_site = 'http://www.unser-oesterreich.at/';

but no result, no access to backend and/or frontend

For test I remove the .htaccess, but now I have to reactivate because this is a productiveserver with lot of users on it

I send you a request how mutch money you ask for to do this moving for us. See Mails please.
I don't want to write here open passwords and so on

I cannot install admintools on new location, because I can't login!

But the idea is: I'll give you an account as superadmin on the old location, use http://www.unser-oe.at/community/gratis-anmelden with username 'akeeba' and I will set this to SuperAdmin

Also I will write you the FTP, MySQL and so on for new location per mail?

AdminTools 2.6.2 pro installed on old location (www.unser-oe.at)
AdminTools install on new location not possible, because no access to the backend and/or frontend