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Akeeba Backup for Joomla!

#20404 cannot update?

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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user65798
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Description of my issue:

No idea of what BB Code is...

Received the attached email (from my website) informing me of the update availability.

Went through the usual steps to update as before but after a very brief (green) that the update was successful it reverted to what I have attached.
It says the current version is 3.9.2 and the update is 3.11.2...so it appears I may have missed some updates? I read the FAQs and nothing there seemed to help me resolve this.
I am not that cluey on all this stuff - so I may not have understood something that was there?

I went back to my site to see if I could find the correct version numbers and there was a note to say there were 2 updates available - so I selected the 2 extension JCE and another one - Akeeba Backup supplanted the extensions installer as per usual and I got the green success sign for thos extensions...so not sure what is going on as the control panel says Akeeba Backup is up to date but the two extensions that I just had the green successful update message from Akeeba are still showing as in need of an update? on the control panel window -- maybe I need to refresh it?

Refreshed but as I said the 2 extensions that were updated (green OK) are still showing as needing update?

Tried again to update Akeeba backup and again it went green for success than said it still needed updating - tried to do it alternative suggested -
The other messages that may be relevant are
JInstaller: :Install: Cannot find XML setup file
Invalid package type. The update can not proceed.

Your assistance would be appreciated.

Not sure if this is relevant but I recently noticed a strange thing in my user list - it had noreply@akeeba listed as a super user...which I deleted.

I am assuming that has not impacted the update process/failure.

Cheers

John Loty

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