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Akeeba Backup for Joomla!

#39763 Unable to update to Akeeba Backup 9.8.2

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by nicholas on Tuesday, 07 November 2023 03:03 CST

crimleit

Hi

I am unable to update Akeeba Backup 9.8.1 to Akeeba Backup 9.8.2. There is an error message:

DE: Die Prüfsummenprüfung ist fehlgeschlagen! Bitte den verwendeten Update-Server überprüfen.
EN: The checksum check has failed! Please check the update server used.

Thank you and kind regards
Chris

nicholas
Akeeba Staff
Manager

This was a problem with the CDN having gotten stuck. Yesterday I uploaded the release twice, within a few seconds, because of a small typo. Unfortunately, the CDN holding the update files started delivering the update XML file from the first attempt, which has a different checksum than the version actually being delivered.

I have reset the CDN now and verified that, at least from three different locations across the world I can check from, delivers the correct information.

However, that's not the end of it. Joomla! also has its own cache for update information. This means that your sites have now cached the wrong update information for the next 6 to 24 hours. Therefore, you need to go to System, Update, Extensions and click on Check for Updates to tell Joomla! to forcibly reload that information from our CDN, ignoring Joomla's own cache.

Then, you can update Akeeba Backup.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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