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Akeeba Backup for Joomla!

#39902 Dropbox uploads error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
4.4.0
PHP version
8.2.13
Akeeba Backup version
n/a

Latest post by tampe125 on Wednesday, 29 November 2023 09:48 CST

Wednesday, 29 November 2023 08:22 CST

Fedweb

Akeeba Backup Professional for Joomla!™ 9.8.3 (2023-11-07)

 

I have been using Akeeba Backup for many years with no issues. On the 24th November I did a backup and it uploaded to Dropbox as always.

Today I went to do a backup before installing new extensions and upgrading to Joomla 4.4.1 and the backups worked, but didn't transfer to Dropbox.

I tried Manage backups > Transfer Archive (dropbox2) button, but this also gave an error:

Uploading the backup archive failed. 

Chunk upload finalization failed 

Error lookup_failed: No error description provided. Raw error: Array
(
    [.tag] => lookup_failed
    [lookup_failed] => Array
        (
            [.tag] => incorrect_offset
            [correct_offset] => 41943040
        )

)
Edited by Fedweb on 2023-11-29 08:26 CST

Wednesday, 29 November 2023 09:48 CST

tampe125

Hello,

this seems a transfer error. Can you please try to take a new backup in a couple of hours and check if it's working or not?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
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