Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes... 7.1.l which by the way, in my present installation has the following file structure which differs from that in the manual:
plugins/system/admintools/admintools/
Yes, a sub-directory called admintools....

Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes, stated above
Joomla! version: (1.7)
PHP version: (5.3.6)
MySQL version: (5.1.55)
Host: (sns.shogyoshisetsu.net, verio)
Akeeba Backup version: (if the auto-backup worked, then the latest version, if not then the next-to-the-newest)

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.
Description of my issue:

Received the automatically sent email from my server with link for update. Clicked on it and was subsequently locked out of my administrator side of my site.

The link was:
Hello,

We are emailing you to inform you that there is an updated version of Akeeba Backup which can be installed on your site, 商業施設. The details of the new version are:
Version: 3.3.4
Release date: 2011-09-12
Stability: Stable

If you want to install this version on your site, please click the following link. It will automatically log you in to your site and run Akeeba Backup's Live Update. Please remember that the link is valid only for 24 hours since this email was sent to you. If the URL is not a link, simply copy & paste it to your browser.

Update link: http://sns.shogyoshisetsu.net/administrator/index.php?oneclickaction=GIHFZYHEJYCYDIYD1YJXDM2ING07B1GEXM0OAJMAPIGGCFIB2UVZYKQXV1VILN4G

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*** IMPORTANT NOTES ***

I really need to be able to work on my site. Thanks for your attention to this matter.

Jim Parker

I restored a version I had saved a couple of hours ago, so the immediacy of the problem is no longer urgent.

However, apparently a problem does exist and I would like to avoid this happening in the future, so a solution that answers the problem rather than my avoiding the problem as I am doing right now is the preferable path.

Cheers,
Jim

Thanks for the feedback Nicholas.
Proves that one can never be too over-active in backing up one's site.
Have a good weekend once it get here!
Cheers,
Jim

I am going to make that my motto from now on!
"You never have one backup too many.
You always have one backup too little." -- Akeeba
Thanks for a good laugh!!

Nicholas,
It has happened yet again.
I have a backup that is 12 hours old but don't want to use that due to some updates since then.
What other options do I have to get pass this not being able to log in.
My present Joomla Version is: 1.7.3
My present Akeeba Backup is the most recent (end of Dec, '11 or first part of Jan.? )but can't verify exact version for obvious reasons.
Thanks,
Jim

Thanks for your reply Nicholas,

I cannot explain what happened, but this morning about 12 hours after not being able to log in, I am now able to.

Maybe there was something in cache that was preventing a normal login?

Jim