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Akeeba Ticket System

#23668 Automatic ticket close script cron issue

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by nppsbh on Saturday, 07 November 2015 04:16 CST

Friday, 06 November 2015 15:53 CST

nppsbh
 Hi.
When the automatic ticket close cron task is executed reports the following error:

Akeeba Ticket System -- Automatic ticket close script
Copyright 2011-2015 Nicholas K. Dionysopoulos / AkeebaBackup.com
===============================================================================
Closing tickets inactive over 1 days
Silent close for tickets older than 2 days
Total tickets to close silently: 14
Silently closing #7 test
Error displaying the error page: Application Instantiation Error: You are not allowed to create tickets in this category

1 and 2 days are just for test purposes ;)

Saturday, 07 November 2015 04:03 CST

nicholas
You are right. I am uploading a new dev release, rev8E3BC14, which addresses this issue. Thank you very much for the heads up!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 07 November 2015 04:16 CST

nppsbh
Glad to help ;)

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