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Pre-sales

#29970 – cannot close Cookies Notification -

Posted in ‘Pre-sales and Account Questions’
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Tuesday, 17 July 2018 06:21 CDT
In Chrome, clicking on Agree or Decline does not close the Cookies Notification window and I cannot log in. 

It works in the other browsers.

On this page https://www.akeebabackup.com/contact-us.html when I click on submit, I get a 404 error
cspgsl
Tuesday, 17 July 2018 06:57 CDT
I am writing this using Google Chrome and I am of course able to close the cookie notification window. Moreover, I cannot reproduce your issue with the contact form.

There is, however, a common pattern in your issues: all of these buttons are JavaScript-only. If JavaScript is disabled on your browser, or just these buttons, then what you described will happen. Please make sure that you are not using any browser extensions which may be blocking or interfering with JavaScript. Please remember that seemingly unrelated browser extensions, such as ad blockers, may misidentify and block these elements as well. I have seen AdBlock Plus doing all sorts of weird things. Last week we discovered it was blocking the buttons to select a subscription in our Subscribe page because of a very generic and highly misguided default rule which deactivated the click handlers on any element that contained the word "subscribe" in its CSS classes.


Nicholas K. Dionysopoulos

Lead Developer and Director



Greek: native

English: excellent

French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



nicholas
Thursday, 16 August 2018 17:17 CDT
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
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