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Akeeba Ticket System

Akeeba Ticket System

version 1.5.5 Stable

Released on: Wednesday, 26 November 2014 03:43

PHP 5.3, 5.4, 5.5 or 5.6 is required

This version requires PHP 5.3, 5.4, 5.5 or 5.6. The rationale behind this is explained in our statement of mid-February 2013. It won't install on hosts running PHP 5.2 or earlier. PHP 5.3.4 or later is required, due to show-stopper bugs in earlier versions of PHP 5.3. Important note on reading PHP versions: PHP 5.3.20 is newer than 5.3.10 which is newer than 5.3.4. Moreover, PHP 5.4.0 is newer than PHP 5.3.4.

Due to the necessary Joomla! API changes found only in Joomla! 2.5.6 or later, this version will not install on Joomla! 2.5.5 or earlier versions. In any case, if your server doesn't meet the minimum requirements it will tell you exactly why it cannot be installed (minimum PHP or Joomla! version not satisfied).

Joomla! 2.5, 3.2, 3.3, 3.4 are supported

This version of our software can be installed on Joomla! 2.5.6 or any later 2.5.x release, as well as any 3.2.x, 3.3.x or 3.4.x release. It is not compatible with Joomla! 3.0 or 3.1. These versions of Joomla! are old and vulnerable. If you are using them please upgrade to the latest Joomla! 3 release available from Joomla.org.

Changelog

Bug fixes

  • [HIGH] Blank page viewing a ticket closed by System when you have thousands of active subscriptions in Akeeba Subscriptions
  • [LOW] Alphauser integration not working due to a typo
  • [LOW] Category managers couldn't create tickets on user behalf
  • [LOW] Fixed pagination issues
  • [LOW] Fixed posting ticket replies to buckets
  • [MEDIUM] Exception thrown in Latest Open view while using a language different than the English one

Miscellaneous changes

  • Changed the .htaccess files to be compatible with Apache 2.4
  • Do not limit support staff's ability to post based on credits. There are still some cases where this doesn't work properly. It requires deep refactoring which is scheduled for version 2.0.
  • Some servers seem to try and load the AkeebaUsagestats class twice

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