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Site Restoration

#24880 Install Joomla 351 update fails

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by dlb on Thursday, 07 April 2016 08:14 CDT

Wednesday, 06 April 2016 10:30 CDT

atolli
 Hi I am attempting to update Joomla from 3.4.8 to 3.5.1

I get error:There was an error communicating with the Joomla! package extraction script administrator/components/com_joomlaupdate/restore.php.

Files are just fine correct permissions etc.

Hope you have a direction for solution?

Wednesday, 06 April 2016 12:28 CDT

dlb
I'm sorry, I'm confused about what you are trying to do. Are you upgrading to Joomla! 3.5.x or restoring a backup? Are you trying to restore a 3.4.8 backup over a 3.5.1 site? I just need a little more info about what you are trying to do.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 06 April 2016 12:52 CDT

atolli
Just use CMS update to upgrade to 3.5.1

Thursday, 07 April 2016 08:14 CDT

dlb
The CMS Update package has been discontinued and is no longer supported. See https://www.akeebabackup.com/home/news/1662-software-availability-changes-march-2016.html for more information about the change.

Please use Joomla!'s own update function. Note that you may need to enable the "Quick Icon - Joomla! Update Notification" plugin.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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