Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by digiwide on Friday, 09 September 2022 01:40 CDT
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.
I can not go to the log file?
I try to extract the backup file but i get each time a message "Invalid header in archive file, part 0, offset 62972220"
Its a big file, about 750 Mb.
https://sobekbio.com/new/kkickstart.php
Hello,
most likely the backup archive is corrupted. To understand which file is causing the issue, please open the kickstart.php file and search for the KSDEBUG line, remove the two forward slashes in front of the line, save and try again.
The extraction will fail again, but a debug file is created. Please zip it and attach it here, so we can understand what's causing the issue.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Hi where can I find the debug file?
I find a accesslog. Is that what you want to see?
I have used the Akeeba eXtract Wizard.app and extracted the backup file. That works perfect. And then I have uploaded the files of the backup to the server directory. Than I have started the installation without using kickstart.php. In the url I hae placed /installation. The site is now working again and I just have made a new backup. It has taken several hours but I am back again!!!
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