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Site Restoration

#39356 Could not open /home/XXXXXX/public_html/wp-activate.php for writing.

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
8.1
CMS Type
WordPress
CMS Version
6.3
Backup Tool Version
7.9.2
Kickstart version
unknown

Latest post by nicholas on Tuesday, 22 August 2023 02:17 CDT

Sunday, 20 August 2023 15:03 CDT

LukeDouglas

I have a trashed website due to something the client did.  So I attempted to restore the most recent backup.  I fetched the remote file from Dropbox which went fine.  I clicked the checkbox, clicked restore but after clicking 'Next' on the initial page, I get his error.  I've attached a screenshot via Google Public folder as your Image Manager does not display an upload link.

view?usp=sharingClick here for screenshot

FYI, this is the first restoration that has failed for me.  SAD!

Need help as the website home page is literally screwed up. https://alabamamcl.org/

Monday, 21 August 2023 01:21 CDT

nicholas

I have documented this hosting issue since 2008. Nobody reads my documentation. SAD! 😉

(apologies for riffing off the post format; I think that after 42 tickets we know each other well enough for me to do that, right?)

Okay. Seriously, now. I have indeed documented it. Please read https://www.akeeba.com/documentation/akeeba-kickstart-documentation/kscantextract.html to understand what is wrong and https://www.akeeba.com/documentation/akeeba-kickstart-documentation/kstslive.html to learn what to do next.

Once you address this problem, most likely with a bit of help from your host to fix the ownership and permissions of files and folders, you can do the restoration again and have it complete to success.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 21 August 2023 13:44 CDT

LukeDouglas

Nicholas,

 

My apologies for not 'fully' reading your documentation.  Once I read what potentially could happen, space wasn't the issue as it was unlimited.  I reset the website by restoring the HTACCESS file, deleting the wp-activate.php and installation folder, so I could login. I ran the restoration again but this time I set the minimum execution time to 7 seconds and the maximum to 10 seconds.  Worked fine!  

Luke

 

Tuesday, 22 August 2023 02:17 CDT

nicholas

I'm glad it all worked out fine :)

Have a great day!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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