Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (unknown) 2.5.7
PHP version: (unknown) - 5.3
MySQL version: (unknown) 5.1
Host: (optional, but it helps us help you) rackspace
Akeeba Backup version which took the backup: (unknown) latest
Kickstart version used to extract the backup: (unknown) latest

Description of my issue:
I am trying to restore a site to rackspace. Kickstart gets through the first process, but then fails when it goes to run the installation file.

It does not create the installation directory for some reason. During the extraction, it only creates directories for sql, plugins, language,and administrator. Why would it stop creating directories after those?

I changed all of the directory permissions to 755. But if it was a permission issue, how was it able to create the other directories?

Thanks,

Ken

it is huge, hard to replicate locally, but I will try

I do not get any errors on the installation, it is only after it tries to open the second window.

The ignore most errors is not checked. Should I check that?

I am restoring this to a temporary url - if that makes a difference

Can I give you access to the site so you can diagnose?

Sorry, you are correct. I chose the wrong file...arggghh!

Thanks for your help.

Ken

should I delete everything, and start over, or just rerun kickstart?