Support

Documentation

Any other Akeeba Kickstart issue

First make sure that you are using the latest Kickstart version. Downloading yesterday doesn't mean anything. We may have already published a new release. Please check our download page to ensure that you are indeed using the latest version. Also note that when asking for support you must mention the exact version of Kickstart you are using. "Latest" is not a version. Support requests stating that the "latest" version is in use will be ignored or deleted.

Start by reading our Quick Start Guide. It explains everything you need to know about the restoration process on local or live hosts. For more in-depth information, take a look at our Kickstart User's Guide. This is the most comprehensive documentation and covers literally everything.

If you prefer video to text, we have an updated Video Tutorials section.