Table of Contents
Installing Akeeba Backup is no different than installing any other Joomla!™ extension on your site. You can read the complete instructions for installing Joomla!™ extensions on the official help page. Throughout this chapter we assume that you are familiar with these instructions and we will not duplicate them.
You can download the latest installation packages by visiting our site at http://www.akeebabackup.com. Just click on the Download, Official Releases menu item on the top menu of our site. Then click on Akeeba Backup. The releases are listed with the newest release always on top. Click on it to view the files. If you are not a subscriber, click on the Akeeba Backup Core to download the ZIP installation package.
If you are a subscriber to the Professional release (AKEEBAPRO or AKEEBADELUXE levels), please log in first. You should then see an item on this page reading Akeeba Backup Professional. Click on it to download the ZIP installation package.
Please consult our Version Compatibility matrix to make sure that you are downloading the correct Akeeba Backup release for your Joomla! and PHP version. We will NOT provide any support whatsoever to users trying to install Akeeba Backup on Joomla! / PHP release which the compatibility matrix doesn't explicitly state is compatible with the Akeeba Backup version they are trying to install.
All Akeeba Backup installation packages contain the component, the backup notification icon module for your administrator area, our plugins and all translation files. Installing it will install all of the above items automatically.It can also be used to upgrade Akeeba Backup; just install it without uninstalling the previous release.
In any case, do not extract the ZIP files yet!
Attention Mac OS X users! Safari, the default web server provided to you by Apple, is automatically extracting the ZIP file into a directory and removes the ZIP file. In order to install the extension through Joomla!'s extensions installer you must select that directory, right-click on it and select Compress to get a ZIP file of its contents.
Log in to your site's administrator section. Click on the Upload Package File area. Locate the installation ZIP file you had previously downloaded and select it. Back to the page, click on the button. After a short while, Joomla!™ will tell you that the component has been installed. It will also let you know if the icon module and plugins were installed., (Joomla! 1.5) or , (Joomla! 1.6 users) link on the top menu. In this page, locate the button in the
Akeeba Backup is a big extension (over 2Mb for the Professional release). Some servers do not allow you to upload files that big. If this is the case you can try the Manual installation.
If you have a WAMPServer local server, please note that its
default configuration does not allow files over 2Mb to be
uploaded. To work around that, left-click on the WAMP icon (the
green W), click on
upload_max_filesize = 6M
Save this file. Now, left-click on the WAMP icon, click on
If the installation did not work, please take a look at the following two sections!
Sometimes Joomla!™ is unable to properly extract ZIP archives due to technical limitations on your server. In this case, you can follow a manual installation procedure.
First, you have to extract the installation ZIP file in a
akeeba on your local PC.
Then, upload the entire subdirectory inside your site's temporary
directory. At this point, there should be a subdirectory named
akeeba inside your site's temporary directory
which contains all of the ZIP package's files.
If you are unsure where your site's temporary directory is
located, you can look it up by going to the Server tab and take a look at the
Path to Temp-folder setting. The default
setting is the
tmp directory under your
site's root. Rarely, especially on automated installations using
Fantastico, this might have been assigned the system-wide
/tmp directory. In this case, please consult
your host for instructions on how to upload files inside this
directory, or about changing your Joomla!™
temporary directory back to the default location and making it
Assuming that you are past this uploading step, click on the
Install from Directory area. It is already
filled in with the absolute path to your temporary directory, for
/var/www/joomla/tmp. Please append
/akeeba to it. As per our example, it should
look something like
/var/www/joomla/tmp/akeeba. Then, click on
If you still can't install Akeeba Backup and you are receiving messages regarding unwritable directories, inability to move files or other similar file system related error messages, please do not ask us for support. These errors stem from your site set up and can best be resolved by asking for help in the official Joomla!™ forums.
Some users have reported that after they have installed or updated Akeeba Backup, they were no longer able to access parts of their site, especially the back-end. This is an indication of a failed or partial installation. Should this happen, use your FTP client to remove the following directories (some of them may not be present on your site; this is normal):
administrator/component/com_akeeba administrator/modules/mod_akadmin component/com_akeeba media/com_akeeba plugins/quickicon/akeebabackup plugins/system/akeebaupdatecheck plugins/system/backuponupdate plugins/system/oneclickaction plugins/system/srp
This will do the trick! You will now be able to access your site's administrator page again and retry installing Akeeba Backup